FAQ

Below you will find the most frequently asked questions about car donations to Yellow Ribbon Vehicles. If you don't find an answer here, please call our trained Operators toll-free at 1.855.215.4373

8am to 8pm Mon through Fri EST

Who will benefit from my donation?

Your tax deductible donation will go a long way in continuing to support military personnel, Veterans and their families. We are a classified 501(c)(3) charity in mission. With your help, Yellow Ribbon Vehicles provides temporary financial assistance, financial coaching and counseling, housing assistance and education, employment assistance and training to individuals who are serving or have served in all branches of our military.

Will there be any cost to me?

There are absolutely no costs for you. Just fill out the online car donation form, or call one of our friendly Yellow Ribbon Vehicle Operators toll-free at 1.855.215.4373 and they will help with your concerns.

What condition does my car have to be in to donate it?

We accept most vehicles running or not including fire, water damaged or stripped vehicles. To find out for sure, fill out the online car donation form, or call one of our friendly Yellow Ribbon Vehicle Operators toll-free at 1.855.215.4373 and they will help with your donations.

What documents do I need to donate my car?

We would like the title/pink slip to the vehicle, but it is possible to donate without them. Just call one of our friendly Yellow Ribbon Vehicle Operators toll-free at 1.855.215.4373 and he/she will guide you through the easy donation process and continue to work with you through all title issues and concerns. On arrival the tow truck driver who is professionally licensed, bonded and insured will secure all title paperwork on hand.

Do you take vehicles working or not?

We will take your vehicle whether it is running or not.

What if I don't have my title/pink slip?

It is possible to donate without the title/pink slip as long as you are the rightful titled owner. Please call one of our friendly Yellow Ribbon Vehicle Operators toll-free at 1.855.215.4373 and they will help you.

What areas do you service?

We take donations Nationwide. Pick up is always free; in fact there are no costs to you. We will come to your home or office at a time convenient to you. Because of the generosity of the public, we run a nationwide program. We always have one of our friendly Yellow Ribbon Vehicle Operators toll-free at 1.855.215.4373 standing by. 8am to 8pm Mon through Fri EST.

Can you explain the procedure for picking up my donated car?

Once you have called us or filled out our online form, you will be contacted by one of our representatives who will arrange to have your vehicle towed away by a professionally licensed, bonded and insured towing company typically in 24 hours or less. Once you have filled out the Online Form or called one of our friendly operators, you will receive immediate electronic confirmation or a letter via U.S. mail service.

How long will it take for you to pick up my car?

Once you have contacted us, you will be contacted by one of our representatives who will arrange to have your vehicle towed away at your convenience by a professionally licensed, bonded and insured towing company. We typically have your car picked up within 24 hours depending on the distance from our authorized towing service. Just give us a call and one of our friendly Yellow Ribbon Vehicle Operators toll-free at 1.855.215.4373 will help with any questions you may have.

Do I have any liability issues to worry about?

When your vehicle is picked up by our certified towing company, you are then released from future liability for you donated vehicle.

Is my donation tax deductible?

Yes, your vehicle or vessel donation goes to Yellow Ribbon Vehicles (administered by VeteransPlus http://www.veteransplus.org), a bona fide charitable organization classified with the IRS as non-profit charitable organization. However, individual tax situations vary so please check with a tax professional to determine what if any tax benefit you may receive from a tax deductible donation. You can also visit the Tax Benefits section of this site to find more information

How do I figure out the IRS requirements for a charitable donation?

The IRS provides a Donor's Guide to Car Donations which sets forth the manner in which the IRS requires you to determine the value of your donated property. The Guide can be seen here.

How will the value of my vehicle be determined for tax purposes?

As of January 1, 2005 the IRS has taken the guesswork out of determining the value of your vehicle for tax purposes. If your vehicle sells for less than $500 you can claim the fair market value of your vehicle up to $499. If your vehicle sells for more than $500 you can deduct the actual sale price of your vehicle. We will provide you with a receipt through Auto-Donation.com after your vehicle is sold.

Is my social security number required when I submit a donation online?

A Social Security Number is not required if your vehicle sells below $500. If your vehicle sells for more than $500 you can deduct the actual sale price of your vehicle, but under IRS law, you will be required to supply your Social Security Number.

When will I receive a receipt for tax purposes?

Your receipt will be generated as soon as the vehicle sells. In most cases you can expect a receipt within 30 days from the time we pick up your vehicle.

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